Sales Policy / Returns
SALES POLICY /
- Cancellation of your order is possible with no penalty if cancellation is made within 24 hours of purchase.
Merchandise returned after 24 hours will be subject to a 15% restocking fee.
- Merchandise returns must have a ministicks.com RMA number.
- Custom orders must be approved via email prior to ministicks.com producing your order.
- Custom orders are final sale. No returns on custom orders.
- We accept the following methods of payment: visa, mastercard, american express, check, check by mail, paypal.
- All prices are listed in US Dollars, unless otherwise indicated.
- All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout.
- Orders are not binding until payment as been accepted and verified.
- Shipping and handling charges apply to all orders, unless otherwise specified.
- We do not ship on major US holidays.
- If you are not satisfied with your order for any reason, you may return it for a full refund within10 days of receipt.
** Custom orders are non refundable.
- Items must be returned in the condition in which they arrived and in their original packaging.
- A 15% restocking fee applies to all returns.
- Shipping charges are customer responsibility and expense.
- Before returning, you must first obtain a return authorization within 10 days of delivery.
- You can request one by contacting us using the form below; or at 716.204.0484.
ministicks.com / 3106 Genesee Street / Buffalo, NY 14225