Sales Policy and Returns Sales Policy and Returns


- Cancellation of your order is possible with no penalty if cancellation is made within 24 hours of purchase.
  Merchandise returned after 24 hours will be subject to a 15% restocking fee.

- Merchandise returns must have a RMA number.
- Custom orders must be approved via email prior to producing your order.
- Custom orders are final sale. No returns on custom orders.
- We accept the following methods of payment: visa, mastercard, american express, check, check by mail, paypal.
- All prices are listed in US Dollars, unless otherwise indicated.
- All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout.
- Orders are not binding until payment as been accepted and verified.
- Shipping and handling charges apply to all orders, unless otherwise specified.
- We do not ship on major US holidays.
- If you are not satisfied with your order for any reason, you may return it for a full refund within10 days of receipt.
** Custom orders are non refundable.
- Items must be returned in the condition in which they arrived and in their original packaging.
- A 15% restocking fee applies to all returns.
- Shipping charges are customer responsibility and expense.
- Before returning, you must first obtain a return authorization within 10 days of delivery.
- You can request one by contacting us using the form below; or at 716.204.0484.

Contact Us: / 3106 Genesee Street / Buffalo, NY 14225




if you want us to call you: 

Please tell us your order number and reason for return, enter the verification code and "submit".
Someone from our customer service department will contact you. Thank you.

Please enter the following code into the box provided: